Hey There | Got Questions?
Welcome to our FAQ section where you can find answers to the most common questions about the Third Culture Film Festival. If you need more information, please feel free to contact our support team.
What types of tickets are available and where can I purchase them?
We offer Day Passes for Friday, Saturday, and Sunday, which can be purchased through Humanatix. Individual cinema tickets are available via the Luxe Cinemas website. Links to purchase tickets will be provided on our Tickets page.
Are there any age restrictions for the festival events?
Most events are suitable for all ages, but some screenings and talks may have age restrictions based on film ratings. Please check the specific event details for more information.
Can I volunteer at the festival?
Yes, we welcome volunteers! Please visit our 'Join and Support' section on the website for more information on how to become a volunteer.
What are the festival hours?
Festival hours vary by day and venue. Detailed schedules can be found on the 'Daily Schedule' section of our website.
How do I get to the festival venues?
Each venue address is listed on our website under the 'Venues' section. We recommend public transportation, biking, or walking as parking may be limited in some areas.
Is there parking available at the venues?
Parking availability varies by venue. We provide details on parking options in the 'Venues' section of our website.
What should I do if I lose my ticket?
Please contact our ticketing support immediately. Details are available under the 'Contact' section of our website.
Are the venues accessible for people with disabilities?
Please contact our ticketing support immediately. Details are available under the 'Contact' section of our website.
Can I refund or exchange my ticket?
Tickets are generally non-refundable and non-exchangeable. For exceptional circumstances, please contact our ticketing support.
How can I contact the festival organizers if I have further questions?
You can reach us via the contact form on our website or directly through the email provided in the 'Contact' section.